If you’re not in touch, who else is getting the business?

 

Bearing lockdown in mind, it’s not the easiest to contact people right now; so many are working from home, working reduced hours, even covering other responsibilities.  And though the importance of communication is topical, it’s still ‘not very British’ to call people up, to contact them out of the blue, to get back in touch when maybe it could be a tad awkward… but don’t you just love it when someone does?  It may be unexpected, but it’s a nice surprise, it feels a little bit special… and in business, it can win you a whole load of extra orders too.

 

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